• INDUSTRY
  • TRAVEL & HOSPITALITY

Elevate Mobile Hospitality Experiences With AI-Augmented Tools 

Improve Guest Experiences and Reduce Hospitality Operations Costs. Discover why the world’s best travel and hospitality companies choose Kobiton for hospitality app testing.

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Improve Guest Satisfaction

Deliver seamless mobile experiences that boost guest satisfaction and brand loyalty.

Ensure Flawless Guest Interactions: Real-device testing guarantees that your app delivers a seamless experience across booking flow, mobile check-in, guest services, and payment.

Accelerate Feature Updates: AI-powered automation reduces testing times, allowing faster deployment of new features and services.

Maintain Security: Safeguard sensitive customer data with secure testing environments that ensure privacy and compliance with data protection standards

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Reduce Call Volume and Simplify Support

Enhance app stability and reduce guest issues that lead to support calls.

Improve Overall Functionality: Identify and resolve bugs early in the testing process, delivering a smooth, reliable app experience that decreases support requests.

Optimize Device Compatibility: Ensure your app functions seamlessly across all devices, minimizing the issues that trigger customer support inquiries.

Prevent App Crashes: Maintain app stability during peak usage times, reducing the need for users to contact support due to crashes or slowdowns.

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Lower Call Volume and the Complexity of Customer Support

Integrate Mobile Testing with Your Existing Tools

Seamlessly integrate testing with your current workflows for better collaboration.

Enhancing Collaboration: Facilitate smoother collaboration between development and QA teams by integrating testing tools directly into your existing development workflows.

Streamlining Testing Workflows: Integrate seamlessly with CI/CD pipelines to automate testing, ensuring faster and more reliable app releases without disrupting existing processes.

Enabling Real-Time Reporting: Provide real-time insights and issue tracking for your teams, speeding up the identification and resolution of issues across departments.

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Kobiton Has Proven Success in Hospitality

Kobiton’s platform delivers ROI, increasing guest satisfaction and boosting app store ratings.

Delivering Consistent Performance: Ensure every app update meets the highest performance standards, resulting in higher guest satisfaction and positive app reviews.

Reducing App Abandonment: Provide a flawless user experience by identifying and fixing bugs early, which reduces app abandonment rates and encourages users to stay engaged.

Boosting App Store Ratings: Improve app store visibility by delivering apps that are free from critical bugs, resulting in better user reviews and higher ratings.

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Elevate Experiences and Accelerate Releases with Confidence

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State of Mobile Automation & AI 2024

Frequently Asked Questions

Why is mobile app performance crucial for the hospitality industry?

Mobile app performance is essential because it directly impacts guest satisfaction and loyalty. Guests expect seamless, responsive, and reliable interactions from booking to check-out, and performance issues can lead to lost bookings, negative reviews, and reduced engagement.

Effective strategies include conducting performance tests on real devices to simulate high-traffic conditions, optimizing code to handle heavy loads, and continuously monitoring app performance. These steps help ensure your app remains stable and responsive, even during peak travel times or major events.

AI-driven automation accelerates testing, reduces manual effort, and improves accuracy. It enables faster release cycles without compromising quality, which is crucial for meeting evolving guest expectations and staying competitive in the market.

Kobiton integrates seamlessly with CI/CD pipelines, enhancing communication and efficiency between QA and development teams. This integration reduces bottlenecks and ensures that testing is streamlined and effective throughout the development process.

To enhance app security, conduct comprehensive security testing, implement data encryption, and use secure authentication methods. Ensuring compliance with data protection regulations like GDPR is also critical to safeguarding guest information.

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your mobile apps?

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