Does your mobile experience reflect the high-quality of your patient and customer care?

Frontier Airlines places a significant emphasis on delivering flawless mobile experiences in recognition that the mobile experience IS the customer experience, especially with their mobile customer base. They quickly came to realize that testing on a broad array of real devices was imperative due to the incredible device fragmentation in the market. However, this posed its own set of challenges. Although they were testing on over 50 devices, they were unable to effectively and efficiently utilize them across distributed teams and distributed locations. Frontier evaluated a number of solutions and selected Kobiton for their unique ability to provide remote access to on-premises devices.  The Kobiton platform is being used to manage 50 devices in their office(s), and to allow access to devices for multiple teams in multiple locations, including work-from-home and automation. Their devices are connected in a single location that can be accessed from anywhere globally and also 24/7 for mobile automation runs.

A popular children’s entertainment company needed to test its much-loved mobile-based card game to ensure that its youth audience receives the best possible game experience when playing.  As a shared service with teams of iOS and Android developers and testers spread out across the US, the organization required a large toolset and access to real devices for developers, manual and automated testers to utilize when developing and testing app updates. Security was also important based on the need to protect the intellectual property for this popular mobile game.  Due to the need for security, speed and superior performance when testing, the organization incorporated an on-premises mobile device cloud into its DevOps process. With Mobile Labs by Kobiton, all developers and testers on this dispersed team are able to use the same dedicated pool of real mobile devices for development and testing. With an on-premises device cloud implementation behind the organization’s firewall, all devices and data are secure from security breaches.  Featuring built-in Appium and support of the most popular commercial and open-source automated testing frameworks and tools, development and QA teams can utilize Mobile Labs by Kobiton to develop and test using their preferred tools. Manual testers also enjoy the ability to test the card game’s streaming, graphic content in real-time due to Mobile Labs by Kobiton’s enhanced speed and performance.

A popular video game development company needed a secure way to test its expansive and popular catalog of mobile games to ensure that audiences receive the best possible game experience when playing.  As a shared service with teams of iOS and Android developers and testers spread out worldwide, the organization required a large toolset and access to real devices for developers, manual and automated testers to utilize when developing and testing app updates for its games.  Security was also important based on the need to protect the organization’s intellectual property for its games and to prevent leaks of information about new games and upcoming features from being discovered by competitors, press and the general public. Due to the need for security, speed and superior performance when testing, the organization incorporated an on-premises mobile device cloud solution into its DevOps process. With Mobile Labs by Kobiton, all developers and testers on this dispersed team are able to use the same dedicated pool of real mobile devices for development and testing regardless of their geographic location. With an on-premises device cloud implementation behind the organization’s firewall, all devices and data are secure from security breaches.  Featuring built-in Appium and support of the most popular commercial and open-source automated testing frameworks and tools, development and QA teams can utilize Mobile Labs by Kobiton to develop and test using their preferred tools. Manual testers also enjoy the ability to test the streaming, graphic content of their games in real-time due to Mobile Labs by Kobiton’s enhanced speed and performance.

A popular game development company specializing in augmented reality (AR) needed a secure way to test its mobile games to ensure that audiences receive the best possible game experience when playing.  Security was mission-critical to this organization based on the need to protect the intellectual property for its games and to prevent leaks of information about new games and upcoming features from being discovered by competitors, press and the general public. This also included keeping updates and development work on games secret from other colleagues in the organization. Due to the need for security, speed and superior performance when testing, the organization incorporated an on-premises mobile device cloud solution into its DevOps process. With Mobile Labs by Kobiton, all developers and testers are able to use the same dedicated pool of real mobile devices for development and testing regardless of their geographic location. With an on-premises device cloud implementation behind the organization’s firewall, all devices and data are secure from security breaches.  Mobile Labs by Kobiton also gave this organization the flexibility to use its own unique framework for testing alongside the mobile device cloud without sacrificing speed and performance. Due to enhanced security needs, games that need to be tested can be updated to devices only used by one particular developer or tester and then wiped from the device to protect others in the organization from seeing the app and any of its features.