Frequently Asked Questions

Q: What is Kobiton?
Kobiton is a mobile cloud platform that enables users to perform manual or automated testing on physical iOS and Android devices.
Q: Who should use Kobiton?
Anyone who needs to test mobile and web apps on real devices.
Q: What types of applications does Kobiton support?
Kobiton supports web automation testing for iOS and Android. For non-automation test scenarios, you can install any app (web, native and hybrid) and test them manually.
Q: Does Kobiton use simulators or emulators?
No, Kobiton only carries real devices.
Q: What is the maximum app file size?
Kobiton supports application files up to 2 GB.
Q: Do you store my app, tests, and other files on your servers? For how long?
Tested apps will be automatically uninstalled after the test session but the test history (session name, description, screenshots, log) will be retained until you cancel your account. The user is able to delete the test session at any time.
Q: Does Kobiton modify my application?
On iOS, Kobiton will re-sign your applications with Kobiton cloud device UDID and it doesn't affect your original binary (.ipa).
On Android, No.
Q: What are the available devices?
Kobiton has a large (and growing) selection of iOS and Android devices, including both older and the latest models.See the list of Kobiton devices.
Q: How can I select a device for my testing? Can I retest on the same device?
Users can access all available devices via the Device Menu. You can retest on the same exact device within your private/organization section. However, Kobiton cloud devices are assigned based on your desired configuration, making it difficult to guarantee the ability to test on the same device in future test sessions.
Q: Are there any apps pre-installed on Kobiton devices?
Yes, devices may have a number of apps pre-installed by the device manufacturer or carrier.
Q: Can I use the device camera?
Yes, you can use the device cameras, both front and rear facing. However, due to the way the devices are mounted, images and videos may look dark and blurry.
Q: Which automation frameworks Kobiton support?
We currently support Selenium/Appium frameworks for web application testing on both Android and iOS.
Q: How can I enable screenshot capturing for automation/manual test sessions?
For automation, please check "Allow screen capture" when you are generating the "Desired Capabilities" for your test execution. Kobiton automatically records every single action performed with a screenshot.
Q: Is there a default Google account on the Android devices?
Yes, each Kobiton device has an active Google account configured on it.
Q: Does Kobiton support recording HTTP commands for automation test?
Kobiton records all automation commands and capture screenshots associated with it.
Q: For iOS, do I need to add private/organization devices UDIDs to my provisioning profile?
Yes, you are required to add our device UDIDs to the app, so it can be deployed on your private/organization devices.
Q: Does Kobiton keep my application on the devices I have tested?
No, the installed apps will be uninstalled automatically on the exit of your test session. However, users should clean up other data or information that was used or created during the test session.
Q: Is there any restriction on testing a particular domain app?
Apps that are used for hacking or malware distribution are prohibited.
Q: Is it safe to test my application on Kobiton devices?
Yes, although we advise against exposing apps that contain sensitive personal and financial information such as those related to healthcare or banking.
Q: Will anyone else be able to access my app or the device during a testing session?
No, the Kobiton cloud device is only available to you once a test session has started. Your apps are protected and will not be accessible to anyone during or immediately after the test session. Kobiton will automatically uninstall the app after the completion of the test session.
Q: When I am testing on a device, will there be any other apps using the device at the same time?
While no one else will be testing on the device at the same time, there are always apps using the device such as pre-installed apps, system apps, services, etc. These should not interfere with your testing sessions.
Q: Will the automatic activity logs created during a testing session be available to anyone else but me?
Yes, all members of your organization will be able to access the test session data. For an individual tester account, the session log is only available to the owner of the account and not to anyone else.
Q: What is included in a Kobiton test session?
Kobiton test session contains session name, description, HTTP commands/actions performed, device logs, screenshots, metadata etc.
Q: Which device logs are included in a Kobiton test session?
Kobiton test session includes complete logcat/iOS-system-log captures.
Q: Can I download/export my test sessions?
No, the current release only supports downloading the screenshots from a test session.