Replika Replicates Its Real Devices Over Kobiton’s Mobile Test Cloud
I picked Kobiton over the competition because of their excellent performance, quality UI, and extremely responsive customer support. Kobiton listens to its customers and does a great job of giving us an affordable way to test on real devices without sacrificing any of the performance and features we need.”Alexey Doroshko, Replika QA
A small yet scrappy startup of 28 people, Replika’s talented engineers specialize in AI. Their innovative tool learns to mimic the preferences and personalities of its users through online conversations with that user or information the user provides (such as photos). It’s a fascinating experiment in machine learning, but the AI will also ultimately help users with mundane tasks in their life such as scheduling appointments and even encourages work-life balance with mindfulness exercises.
Challenge: Supporting 1.6 Million Device-Diverse Users with a Mobile Team of Five
Developing such a pioneering AI product means that Replika’s mobile app must meet an unusually high standard of success for more than 1.6 million registered users. Yet, Replika’s mobile team is no more than five people, including a single tester. As a small startup, that means Replika must maximize its already minimal testing resources during such an early, crucial stage of the company’s growth.
With a limited budget and only two in-house test devices, it became obvious that covering a wide variety of device configurations was impossible.
mostly operate the app on new and emerging devices (including dozens of Android platforms and hundreds of iOS platforms), Replika did not want to sink costs into owning devices that could very soon become obsolete.To solve the problem, the company needed a cost-effective way to expand its testing footprint and cover as many devices as possible—including rare configurations—as they prepared to release a new version of the app.
After examining many options in the marketplace, Kobiton emerged as a perfect fit for Replika’s needs.
- More Available Device Configurations Without Increasing Costs:
Replika now has access to a real device library that includes hundreds of the most popular device configurations for manual and automated testing—while also giving Replika the ability to share its two internal devices anytime, anywhere with its team over the cloud. Replika now has access to a real device library that includes hundreds of the most popular device configurations for manual and automated testing—while also giving Replika the ability to share its two internal devices anytime, anywhere with its team over the cloud.
- Improves Testing Efficiencies:
With a distributed team in different locations, Kobiton allows the Replika team to work more efficiently. Although there is only one tester, with Kobiton, the team can easily view testing activity and results. They can also easily share bugs that have been discovered via screenshot, video and logs, in order to resolve issues more quickly, despite being in different locations.
- Kobiton Support Serves as an Extension of Replika’s Small Testing Team:
Kobiton provided Replika access to a responsive customer support team ready to answer questions and provide help—allowing Replika’s small QA team of one tester to get more done with less resources.
Just as Replika’s AI learns and adapts based on information from its users, Kobiton’s team is constantly evolving and adding features to support Replika as they test their mobile app. Today, Kobiton works like an extra member of Replika’s team—automating important testing functions, centralizing information, and offering customer service support. As Replika evolves its AI app, Kobiton’s platform features, variety of device configurations, and support will ensure that this startup continues to rapidly grow along with its enthusiastic user base.