Currently, Kobiton only supports upgrading from Indie to Business, but not vice versa. Please contact us if you need to downgrade your subscription....
No, only Business plans auto-renew. However, users can cancel their subscription at any time....
At this time, we only accept credit card payments. Enterprise plans can be processed via invoice....
Yes, you will receive an invoice for every payment via email....
The concurrent test means that how many devices your test scripts will be executed in parallel for an automation test session. In case of manual test session, it’s no. of devices launched and being used at the same time....
No, both Indie and Business plans allow for unlimited concurrent test sessions. Note: There is no limit for concurrent test sessions on in-house devices when using device lab management....
Your account will automatically be reset to a billing period beginning July 17, 2017. You will not see any changes to the number of remaining minutes in your account....
No, we will rollover any unused minutes to your new Indie subscription without charging your credit card again....
Kobiton minutes never expire for Indies. You can use them whenever you want, no matter how long ago you purchased them....
No, we do not prorate device slots....